
The Ethical AI Company Billed You for Using Competitor Tools
Topics: Anthropic, Claude Code, AI Ethics, Billing, Vendor Trust Anthropic’s detection logic found “hermes.md” in a user’s git commit history. The user was on the $200/month Claude Max plan with 86% of their usage allocation untouched and no active session running. Anthropic billed $200.98 in extra charges. When the user reported it, support acknowledged the billing error three times and refused the refund. The post reached 1.4 million views. Anthropic then issued the refund plus one month of credit. ...

